What customers say at each location, which themes recur, who replied and who didn't, how you compare to the competitor across the street.
With 40 locations, that's 40 pages to check. HQ sees the brand average and misses what's happening store by store.
Whoever replies sees one review's text. Nobody sees which theme hurts, at which locations, and since when.
On the map, the customer sees your location next to the competitor's. You don't see how you compare — not on rating, not on volume.
Each manager gets only their locations, with new reviews, recurring themes, and what needs a reply. Filter by region, location, rating, and status.
Every review is read and assigned a theme, with its severity. Themes are ranked by impact, not by mention count.
Locations whose rating drops fast over the last two months are flagged as declining, even if the overall average doesn't move.
Reply generated in the review's language, matching your team's previous tone. Published only with approval.
Competitor ratings and review counts within a 5 km radius of each location. Rating and volume, from Google Places.
Separate email for accusations against an employee and very upset customers. Doesn't fire for every new review.
| Google Business Profile | ahaFeed | Birdeye / Reputation / Uberall | |
|---|---|---|---|
| Price | Free | €99 – 1,250/mo | $2,400 – 4,500/mo * |
| Trial | — | 14 days, no card | Demo required |
| Public pricing | — | ✓ | ✗ — on request only |
| Minimum locations | 1 | 1 | 25+ |
| Setup | — | Google account, a few minutes | Implementation project |
| All reviews, one screen | ✗ — profile by profile | ✓ | ✓ |
| Themes & sentiment per location | ✗ | ✓ | ✓ |
| Automated reply | ✗ | ✓ | ✓ |
| Competitor comparison | ✗ | ✓ | ✗ |
| Report per manager | ✗ | ✓ | Depends on plan |
| * Source: internal GTM strategy, based on public offers. Birdeye/Reputation/Uberall prices are not displayed on their websites and may vary. | |||
Trial starts the same way. Price is discussed during the 14 days.
Try for free
Every plan is the full product. Only the number of locations differs.
Monthly prices, in euros, excl. VAT. 14-day trial, no card required.
Connect the Google account that manages your profiles. In a few minutes you'll see all reviews, all locations, and what needs attention. 14 days, no card.
Questions? contact@luftanalytics.ro